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Privacy Policy

Last Update: 29 August 2024

At CMI Motors cc ("we," "us," "our"), we value the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our services or interact with our website. This may include:

  • Personal Identification Information: Name, email address, phone number, and physical address.

  • Vehicle Information: Details about your vehicle, such as make, model, and service history.

  • Communication Data: Messages, inquiries, or feedback you send to us.

  • Technical Data: IP address, browser type, operating system, and other technical details collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our services, including scheduling appointments, conducting repairs, and offering customer support.

  • Communication: To respond to your inquiries, send you updates, and inform you about services that may be of interest to you.

  • Improvement: To improve our website, services, and customer experience based on feedback and technical data.

  • Legal Compliance: To comply with legal obligations and protect the rights and safety of our customers and our business.

3. Sharing Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our services, including scheduling appointments, conducting repairs, and offering customer support.

  • Communication: To respond to your inquiries, send you updates, and inform you about services that may be of interest to you.

  • Improvement: To improve our website, services, and customer experience based on feedback and technical data.

  • Legal Compliance: To comply with legal obligations and protect the rights and safety of our customers and our business.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption, and regular security assessments.

5. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete personal information.

  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

  • Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

CMI Motors cc
41 Cedar Road, Broadacres,
Broadacres Shopping Centre, Fourways, Johannesburg
Phone: 072 236 7146
Email: info@cmi-motors.co.za

By using our website and services, you consent to the terms of this Privacy Policy.

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